Supporter subscriptions

The Supporters subscriber list shows subscriptions for the selected team's program. Access is granted while Stripe reports an eligible state such as active, trialing, or a payment being retried. A cancelled or ended subscription does not grant future access.

Subscribers use Who you support to see their Supporters relationships. The Stripe customer portal lets them update the payment method, view invoices, and cancel at the end of a billing period. It does not switch a subscription to a different tier; changing tiers requires ending the old arrangement and joining the intended tier when available.

Cancellation and content access follow current Stripe subscription state, not only the browser's return page. A checkout page being opened or a redirect being completed is not proof of payment.

Subscriber email and billing information is restricted to team admins. Use Stripe for charge and invoice detail rather than asking a subscriber to send card information.

If Stripe shows an active subscription but Magpie does not grant its recorded tier access after reloading, Contact support.