Last updated: August 31, 2026

Terms of Service

These Terms of Service ("Terms") govern your access to and use of MagpieMeetings ("Service," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Acceptance of Terms

By creating an account or using MagpieMeetings, you confirm that:

2. User Accounts

2.1 Account Creation

To use certain features of the Service, you must create an account. You agree to:

2.2 Account Responsibility

You are solely responsible for all activity that occurs under your account. We are not liable for any loss or damage arising from your failure to maintain account security.

2.3 Account Termination

You may delete your account at any time through your account settings. We reserve the right to suspend or terminate your account if you violate these Terms or engage in conduct that harms the Service or other users.

3. Acceptable Use

You agree not to use the Service to:

For detailed guidelines, see our Acceptable Use Policy.

4. Service Availability

4.1 Uptime and Reliability

We strive to provide reliable, uninterrupted service but do not guarantee 100% uptime. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. See our Service Level Agreement for details.

4.2 Changes to the Service

We reserve the right to modify, suspend, or discontinue any feature or aspect of the Service at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of the Service.

5. Third-Party Integrations

The Service may integrate with third-party services such as Google Calendar, Zoom, and others. Your use of these integrations is subject to the third party's terms and privacy policies. We are not responsible for the actions, policies, or content of third-party services.

6. Store, Payments, and Stripe Connect

6.1 The Store Feature

The Service may allow a Team to open a "Store" to sell products or services to buyers ("Buyers"). If you operate a Store, you are the seller of record for anything you list, and you are solely responsible for your product listings, pricing, fulfillment, shipping, taxes, customer service, and compliance with all laws applicable to your sales.

6.2 Payment Processing

Payments made through the Service, including Store purchases and any other paid features, are processed by Stripe, Inc. using Stripe Connect. Your use of Stripe's payment processing is subject to the Stripe Connected Account Agreement and the Stripe Services Agreement. We do not store your full payment card details.

6.3 We Are Not a Party to Store Sales

When a Buyer purchases from a Team's Store, the resulting contract of sale is between the Buyer and that Team, not with MagpieMeetings. MagpieMeetings is not the merchant of record for Store transactions, does not take title to any goods sold, and is not responsible for refunds, disputes, chargebacks, order fulfillment, or the quality, safety, or legality of items sold through a Store. Sellers are responsible for handling refunds and disputes for their own sales, subject to Stripe's dispute process and any store-specific policy the seller publishes.

6.4 No Guarantee of Sales or Funds

We do not guarantee that any Store listing will result in a sale, that a Buyer will complete payment, or the timing of payouts from Stripe. Payouts, holds, and account restrictions are governed by Stripe and its underlying banking partners, not by us.

6.5 Data Removal Refunds

If you first purchase a paid MagpieMeetings plan through Data Removal, you may request a refund within 30 calendar days of that payment by contacting support. If MagpieMeetings has not submitted your first removal request, the payment will be refunded in full. After the first removal request has been submitted, the refund will be prorated based on the time remaining in the current billing period when we receive your request. This policy applies to the first payment, whether monthly or yearly, and does not apply to renewals. A refund ends the paid plan and access to Data Removal. Cancelling a subscription or turning off renewal does not itself request a refund.

7. Intellectual Property

7.1 Our Rights

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, software, and design, are owned by MagpieMeetings or its licensors and are protected by copyright, trademark, and other intellectual property laws.

7.2 Your Content

You retain ownership of any content you create or upload to the Service (scheduling data, event descriptions, etc.). By using the Service, you grant us a limited license to use, store, and process your content solely to provide and improve the Service.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy. By using the Service, you consent to our data practices as described in the Privacy Policy.

9. Modifications to Terms

We may update these Terms from time to time to reflect changes in our practices, legal requirements, or Service features. We will notify you of material changes by:

Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes.

10. Termination

10.1 Termination by You

You may stop using the Service and delete your account at any time.

10.2 Termination by Us

We may suspend or terminate your access to the Service immediately, without prior notice, if you:

10.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may delete your account data in accordance with our Privacy Policy and data retention practices.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

We do not warrant that the Service will meet your requirements or expectations.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, MagpieMeetings AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED $100 USD.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so the above limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless MagpieMeetings and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

14. Dispute Resolution

14.1 Informal Resolution

If you have a dispute with us, please contact us at legal@magpiemeetings.com to attempt to resolve it informally before pursuing formal action.

14.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which MagpieMeetings operates, without regard to conflict of law principles.

14.3 Jurisdiction

You agree that any legal action or proceeding arising from these Terms shall be brought exclusively in the courts of the jurisdiction specified above, and you consent to the personal jurisdiction of such courts.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and MagpieMeetings regarding the Service.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

15.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms to any affiliate or successor without restriction.

16. Contact Us

For questions, concerns, or notices regarding these Terms of Service, contact us at:

For all contact options, visit our Contact page.